Shipping-Refunds-Returns.
📮 Please allow 2-3 days for dispatch from the day you place your order.
📦 We use Royal mail tracked service. If you use the royal mail app and choose to re direct or deliver to a safe place, or are not in to take delivery, we cannot be held responsible for the delay or missing deliveries.
📦 We offer:
- 24hr Tracked Delivery (recommended for time-sensitive and summer orders)
- 48hr Tracked Delivery
Please note that delivery timeframes are estimates provided by Royal Mail, not guaranteed services.
During busy periods (including Valentines, Easter, Halloween, Christmas, and Bank Holidays), delivery delays are more likely. Once your order has been dispatched, we are no longer responsible for courier delays.
☀️ Summer ☀️
👉 24hr is always recommended during hotter periods 🌡️
👉 48hr is selected at your own risk
If you select 48hr Tracked delivery, your parcel may take longer to arrive—especially over Bank Holiday weekends. By choosing this option, you accept this risk. ⚠️
We strongly recommend selecting 24hr Tracked delivery for any orders needed by a specific date.
Refund Policy 🍫📦
Due to the perishable nature of our products, all sales are final and we do not offer refunds or exchanges ❌
Refunds will only be issued in the event of a product recall or if an item is deemed unsafe for consumption ⚠️
